| Product |
Review |
#1
Vonage
|
Pros:
most features available
keep your current phone number
large, well-known company
high quality fiber optic network
24/7 customer support |
Cons:
|
Review Summary:
We found that Vonage offers the most features and the highest quality VoIP service and customer support available for VoIP services today. They let you keep your current phone number and provide free equipment, easy setup, a state of the art fiber optic network, and a 60-day money back guarantee. They are also one of the only VoIP providers to offer 24/7 US-based customer support.
Full review... |
|
#2
ViaTalk
|
Pros:
many features available
good value
24/7 customer support |
Cons:
may be difficult getting support
relatively new company |
Review Summary:
ViaTalk is a great choice for VoIP service. They offer a lot of features at a relatively low price and a 14-day money back guarantee. The downside is their customer support. We have called them on several occasions and each time experienced unacceptable hold times, sometimes as high as an hour or more. If customer support isn't important to you as price and features, ViaTalk may be for you.
Full review... |
|
#3
Packet8
|
Pros:
excellent business solutions
great international plan
|
Cons:
relatively high price |
Review Summary:
Packet8 a great choice if you make a lot of international calls. Their unlimited international plan is tough to beat. They also offer custom business solutions such as a hosted virtual office and a hosted call center. They offer excellent service with many features and quite a few plan selections.
Full review... |
|
#4
VoipYourLife
|
Pros:
excellent customer support
|
Cons:
relatively high price
relatively few features
|
Review Summary:
If we could give an award for best customer service, VoipYourLife would receive it. They may not offer the most features or best prices, but if the most important thing to you is kind, courteous, quick support, VoipYouLife may be the right company for you.
Full review... |
|
#5
Lingo
|
Pros:
good plan selection
|
Cons:
relatively high price
outsourced customer support |
Review Summary:
Packet8 offers a great service with many features, however their prices are relatively high compared to some of our higher ranked options. They also charge a $29.99 activation fee and there is no refund if you cancel after the 30 day trial period.
Full review... |
|
#6
Voip.com
|
Pros:
competitive prices
|
Cons:
poor customer support
reports of poor line quality |
Review Summary:
Voip.com is a decent choice for Voip service. They offer many features at a great price, however, being one of the larger providers, it may be difficult getting quality support.
We've also heard complaints of outages and intermittent poor line quality issues.
Full review... |
|
#7
ITP
|
Pros:
good international plan |
Cons:
relatively few features
no 24/7 support |
Review Summary:
ITP is a decent choice if you make a lot of international calls. They have an unlimited international calling plan for $24.99. As far as the other plans are concerned, we feel there is better value from our higher ranked VoIP services.
Full review... |
|
#8
Verizon
|
Pros:
large, reputable company |
Cons:
relatively high price
may be difficult getting support |
Review Summary:
Verizon is a very large company with a reputation of quality and reliable phone service. They offer a decent list of calling features, however, like Vonage, it may be difficult getting good customer support at times, because of their large customer base. They are also more expensive than most of the other services that we’ve reviewed.
Full review... |
|
#9
VoicePulse
|
Pros:
good line quality |
Cons:
relatively few features
no 24/7 support |
Review Summary:
VoicePulse provides great voice quality, but for the features they offer, we feel that their monthly fees are a bit overpriced.
Full review... |
|
#10
myPhoneCompany
|
Pros:
decent selection of plans |
Cons:
relatively few features
no 24/7 support
no 'basic' plan |
Review Summary:
MyPhoneCompany has a decent unlimited international plan, however, we have seen reports of service outages and poor customer support. We feel there are better options available.
Full review... |
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