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Vonage Review
Vonage Review:
Summary:
We found that Vonage offers the most features and the highest quality VoIP service and customer support available for VoIP services today. They let you keep your current phone number and provide equipment, easy setup, a state of the art fiber optic network, and a 60-day money back guarantee. They are also one of the only VoIP providers to offer 24/7 US-based customer support.
Plan Selection:
• Residential 500 minutes
• Residential unlimited minutes
• Business 1500 minutes
• Business unlimited minutes
Installation/Use:
When you sign up, Vonage will send you a phone adapter that you plug into your broadband modem and your phone. They also have an online, user friendly web-based control panel which you can use if you want to configure various calling features.
Support/Help: Vonage is one of the only VoIP providers with 24/7 US-based support. They do not outsource their call center to another country like many other providers. Vonage also has an online trouble ticket system and an online knowledgebase